The Impact of the Reengineering Process of AIDA Customs System on Italian Logistics

This paper examines the impact of AIDA 2.0 reengineering on Italy’s customs operations and transport logistics, assessing enhancements including ICS2 integration, the elimination of low‑value VAT thresholds via IOSS, the adoption of e‑declarations, and optimized import‑export‑transit workflows. A mixed‑methods approach - combining systematic review of regulatory texts and technical manuals, semi‑structured interviews with freight forwarders and logistics managers, and analysis of ADM‑published reports and webinars - reveals that between March 2021 and March 2024 AIDA 2.0 delivered an average 50-60 % reduction in customs clearance time, a 70 % decrease in documentation errors, and an estimated 20-30 % cut in CO₂ emissions thanks to streamlined digital processes and shorter port dwell times.  By quantifying the operational and environmental benefits of AIDA 2.0, this study offers a replicable framework for other EU customs authorities, highlights strategic implications for risk‑based controls, data transparency, and smart supply chains, and points to future research on cross‑border interoperability and emerging technologies such as blockchain and AI‑driven risk analysis.